All You Need Is Love

You’re customers can’t love your bowling center if you don’t love them.   

Ask yourself that question the next time you put all those restrictions on your free game card or expiration dates on gift certificates.

Ask yourself that question when you won’t let someone finish their game in time bowling when they’re in the 7^th frame.

Ask yourself that question when you still ask the customer to leave their street shoes with you when you give them rental shoes.

Ask yourself that question when you cut back on the quality of your hamburger meat and raise your price.

Ask yourself that question when you don’t remodel your center or put down new lanes and can’t understand why your business is off.

Ask yourself that question when you post signs all over the center that say “Not responsible for damage to bowling balls.”

Ask yourself that question when your customer service person “hates” the music that is played during cosmic bowling.

Ask yourself that question when the customer service person hollers at the excited seven years olds at a birthday party because two of them are on the lane at the same time.

Maybe all you need is love.