Some business owners lead their team in the wrong direction. Other leaders lead their team in any direction. Both of these types of leaders are wrong.
Similarly, some proprietors believe that the only way to greater profitability is to turn the microscope on every single cost. They're so busy picking up dimes, that they step over dollars at every turn. Then there are those proprietors that focus only on getting new business; whether it be from the center down the street or from a consistent .99 cent bowling price.
What is the right way? Is there a right way?
Logic would say that you need a combination of both controlling expenses AND
increasing sales.
My logic says that if you consistently do the unexpected, become an amazing remarkable seller of bowling, you'll figure out the costs.
And the profitability will follow.
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Fred -
ReplyDeleteI am reminded of two important pieces of advice in my life: My Father (a DAV WWII)- "It is not how much money you make, it is how many bills you have." My early mentor, (A "Big Boys" manager) - "Volume solves all problems."
All through my career, I have jostled back and forth between these two points. I insist they both must be held dearly. I have made lots of money and spent every penny, I have lived through 5 recessions and saved enough money to survive.
KIndly, Wood
Very nice Fred, I believe if more center owners focused on bringing existing customers back just one more time per year, they would see revenues jump 6 figures! Strike Ten asked consumers why they don't bowl more often and the #1 answer was THEY FORGOT! Wow, just a little reminder, a little value and significant increase in profitability is around the corner.
ReplyDeleteSteve Schroeder
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